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Frequently Asked Questions

Where are you located?  

A Better You Coaching and Counseling is a virtual therapy service, meaning there is no physical location .  All sessions are held online through a secure platform.  I am licensed in North Carolina, South Carolina and Virginia and I am able to provide virtual services for anyone that lives in any of  these states.

 Do you offer in-person sessions?

No, I do not offer in person sessions.  All sessions take place remotely through a secure platform.

 

What services do you offer?

A Better You Coaching and Counseling offers individual therapy, individual coaching  as well as couples therapy.

 

What is the difference between Counseling and Coaching?

The most important distinction to make between Counseling/ Therapy  and coaching services  is that the counseling  will include a mental health diagnosis, whereas coaching will not.  Therapy will explore past experiences and how they affect the here and now, where coaching will focus on more actionable advice towards a goal.  

 

What is the cost for individual therapy ?

The fee for the initial evaluation for psychotherapy is $175.  The follow up sessions are billed at $150 for 60 minutes.    

 

What is the cost for couples therapy?

The initial intake fee for couples therapy is $200.  This initial appointment last between 75-90mins.  Follow up appointments for couples therapy are billed at $165 for 75 mins. Longer 90 mins sessions are available and are billed at $200.  

Do I have to have an initial evaluation/ intake appointment?

Yes, all new clients are required to have an initial evaluation where detailed information is gathered to complete the assessment and determine the appropriate treatment plan and goals.  

Do you take insurance?

Yes, I am in network with the following insurance companies ~ Aetna, Cigna, BCBS of NC, UHC, Oxford and Oscar Health. Insurance is used for Individual sessions only.   (Keep in mind when using insurance they do require a mental health diagnosis and a limited amount of therapy sessions per year)

 

What do I need to ask my insurance company?

You will need to inquire about the amount of therapy sessions you are allowed per calendar year.  

 

Do you accept insurance for couples therapy?

No, couples therapy is a self pay service only.  

What should I expect before my appointment?

You will provide your contact information where you will receive documents that will need to be reviewed, completed and returned through the link you will receive.  The returned forms will confirm your appointment, if the forms are not received 72 hours prior to the scheduled appointment your scheduled session will be canceled.

 

What should I expect during my first appointment?

The first session is typically an intake session. This is where I will ask you questions about your background, your current situation, and what brings you to counseling; any mental health and well being assessments will also be completed.  

What is your cancellation policy?

Your appointment time is reserved and protected for you. I don’t double book appointments so you have the benefit of my full care and attention. I also spend time preparing for your session to maximize the value of our time together. As such, A Better You Coaching and Counseling  requires appointments to be canceled with 48 hours’ notice. Missed appointments and late cancellations will be billed the full appointment fee.  

If you still have questions please  feel free to complete a request for a complimentary  10 minute consultation otherwise please complete the option to schedule your initial appointment. 

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